mhemy Hi there,
①Please send us a picture of SN on the bottom of the PC, we will send you the correct graphic driver to update.
②Hello there,
Please press delete key as soon as you turn on the PC, so that you can go to BIOS. Please send us a picture of the Main page.
We will check if you need to update the BIOS.
③ Please go to BIOS and navigate to Boot menu, and change the fast boot to enabled, press F4 to save.