Hello there,

Could you please take a picture of the BIOS main screen of your machine for us to see?
Here is the tutorial of how to check the BIOS version: https://mega.nz/#F!yuISGa4I!s1bQQajKwnsEdzjqq4nopQ .

Then we will see if your BIOS need to update.

Have a nice day!

  • adel replied to this.

    hi waiting for your response thanks

    7 days later

    Hello there,
    I have sent the bios to you via PM,pls check it.