In order to utilize GTR Pro full potential for AI applications, I’m required to install Ubuntu 24.04 along with AMD ROCm (which is not supported on windows 11). After installing Ubuntu, I noticed a recurring problem with the built in ethernet adapters. Whenever the computer encounters load on the GPU, the ethernet card would crash and the only way to get it to work again is to unplug my machine from power. It seems that other users of GTR Pro are also experiencing this issue: https://community.intel.com/t5/Ethernet-Products/Intel-Ethernet-Controller-E610-Firmware-Recovery-Mode-Under-Load/td-p/1719424 Linux Kernel is 24.04c oem as required by ROCm Things I’ve tried: Installing the ubuntu LAN driver version 6.0.6 provided in the beelink driver package - fails under ubuntu 24.04 Installing the latest LAN driver from Intel website - The ethernet card still crashes Installing an older version (6.1.4) - The ethernet card still crashes. Please advise as this makes the machine unusable as a server under Linux. It happens on gaming distributions such as Bazzite, as well.

I am on manjaro linux, and it seems like you can just use the intel default package for nvm updates for the 610 NIC ( https://www.intel.com/content/www/us/en/download/845408/non-volatile-memory-nvm-update-package-for-intel-ethernet-e610-series-linux.html ) to flash it to 1.30. Just make sure you can see the nic with lspci before you start (if not, coldstart).

f70w I attempted the above, no luck unfortunately. Beelink is working on a solution

Sorry for the trouble. Currently, the Lan issue of the GTR9 395 persists, and its root cause lies in the Ethernet driver. As of now, there is no new driver available to resolve the problem of the Intel E610. The current workarounds are as follows: Perform a physical power-off and re-plug the power cable. We suggest you to to use a Wi-Fi connection instead. A complete resolution to this issue will only be possible once a new driver is released

Beelink CS-George I was just about to place an order for this device… after reading these posts and the implicated lack of urgency in your response (not even and indicated time-line) to this major issue. I’ll hold off and quite likely look at the Framework product.

Oh, and the fact that your driver web page is inaccessible…

Welly Hi there, it is accessible, here is the link https://dr.bee-link.cn/?dir=uploads%2FGTR%2FGTR9-395

Welly Sorry for the inconvenience. We already urge Intel to develop a good driver. We will update it once it is released.

Beelink CS-George I will keep an eye out for this news.

Thanks for the update but what’s the confidence level that the new driver will resolve this issue? Are you able to reproduce it? What is the root cause? Could you share more details? Thank you very much.

LEPT Thank you for your understanding and patience. decryp7 Thank you for your response. The issue stems from missing drivers, which have caused the Ethernet functionality to become inoperable. New drivers are currently under development.

GTR 9 Pro Ethernet Malfunction under load

dpwacky

Read my post, I can run them 24/7 with irritating fan noises by disabling all pcie communication and disabling a lot of modules in the kernel, and much more.

https://bbs.bee-link.com/d/8935-gtr9-pro-troubles-and-how-sort-of-solved-it

dpwacky

As a simpe solution go to demo board in the bios disable all pcie, and enable the one where your boot drive lives and buy an external ethernet adapter. Dont throw in an kc3000 ssd nvme of 4tb in the second nvme slot it will destroy it.

Dockyr

@"Beelink CS-Ian Chan

Beelink CS-Ian Chan

We really hope, and really hope its just a bios / firmware / driver adaptation,
I stay a bit disappointed to have bought a premium PC wich cant work over his LAN
Interfaces. I expected more summary tests for a premium device.

But i m not a first beelink consumer a i will trust in beelink and crossfinger for next steps

Nirantali

What?
I have a 2TB LEXAR NM790 as Boot and an 4TB LEXAR NM790 for Data.
If that 4TB really dies because of Design Flaws on Mobo, they gonna need to do more than only RMA the Unit, then I also want compensation.

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