Hello, Back in January I returned a Minisforum PC that kept hard crashing daily and switched to a Beelink SER8, which has never fully crashed the OS and has been much better to use. However, there has been one daily issue that has been driving me insane in its own way and I can’t find a good solution online for it. At least once a day, my PC will temporarily flicker black, freeze for about 5 seconds, then come back. I’ll also get an error popup from AMD Adrenaline Software saying “AMD software detected that a driver timeout has occurred.” I have tried restoring AMD Adrenaline to factory settings multiple times and it continues to happen daily. The biggest issue with this problem is that I use this PC almost strictly to stream playing retro video games through OBS on Twitch. These games have low graphics requirements and can generally run on even standard Android phones or iPads, and the error doesn’t exclusively happen because I’m playing a game either. Often it’ll just randomly happen overnight while I sleep; I wake up and the computer has the error message. If it happens while I’m streaming too, it freezes my stream for several seconds and often prevents me from reopening my game window. It also messes with my OBS scaling and everything. For my one use case, it’s a really big problem. Are there any things I can try? I haven’t attached any logs because I’m not sure what would be helpful, but please let me know what you’d need and I can provide them too. Thank you in advance.

SER8 Daily AMD Error (AMD software detected that a driver timeout has occurred)

Woodeneye

That was happening to me on an SER7, I unchecked the box related to “user experience” in the adrenaline software.. the AMD Master experience process was consuming my resources and causing the screen to go black and freeze, or just reboot.. this is just my experience, hope it helps you..
However, your problem may be different.. good luck

Chroma

Woodeneye Just out of curiosity, I was looking for this and couldn’t find it. Would you be able to share where in the software you find the User Experience checkbox? If you have the exact name of the box too that’d be great, thank you :)

Beelink CS-Bettie

Chroma
Please go to device manager, then uninstall the graphic driver. Then go to AMD website and download the auto-detect program.It will update some chipsets and video drivers automatically. It will identify and install appropriate drivers for their AMD hardware. The program works by scanning the user’s system to detect the installed AMD hardware components, such as graphics cards or processors. It then compares the detected hardware information with a database of AMD drivers and software versions.

Chroma

Thank you, I have done the mentioned steps from both posts and I will have to wait maybe up to a week to confirm it’s not happening again. I’ll report back. Thanks again

Beelink CS-Rose

Chroma

Thank you for your efforts.Ok, we await your update.

Chroma

Beelink CS-Rose Hello, sorry but today the error popped up again.

Beelink CS-June

Chroma

Hello there,

Please repeatedly press delete key as soon as you turn on the PC, go to BIOS. Please send us a picture of the Main page, we will check if you need to update the BIOS.

Have a nice day~

Chroma

Beelink CS-June Any updates on if I need to do anything with my BIOS?

Chroma

Hello, here is the BIOS screen. Thank you

Beelink CS-Rose

Chroma The BIOS file has been sent to your private message.

Chroma

Hi again, thank you for the private messages with regards to helping me update my BIOS.

I will say this: the issue happens less often overall now. It was happening like once a day or once every two days at the very best back when I opened the thread.

However, I can’t say this is 100% fixed. I came back yesterday and saw that my game had crashed on standby with the AMD error message up again. Is there anything else I can look at? It’s gone from a really bad issue to a much more tolerable one for now, but I still do have find a long term solution.

I appreciate the assistance on this one

Beelink CS-June

Chroma

Hello there,

Could you please send us a picture of two lines SN code at the bottom of machine ?

Please uninstall the graphic driver in the device manager and install the new one.

Here is the driver file： https://url.bee-link.cn/1M4S

The tutorial: https://buildin.ai/lizong/share/50c2dee7-dcde-4707-97d8-dc7eac84a4eb

Have a nice day~