EQ 12 PRO Mini PC

Largo79

Hello, I’m having a problem with the Mini PC EQ 12 PRO audio. It’s not working, and I can’t hear anything. However, if I plug in the headphones, I can hear audio in the headphones.
I’ve tried changing various settings, but it hasn’t worked.

How can I fix this? Can you send me a guide?
SN: BN1004LF50439
MINIS12 PRO-A-16512SD0W64PRO-B/XB/0

Beelink CS-Bony

Largo79
Here are some potential solutions:

Here is alternative to troubleshoot the audio problem. https://thegeekpage.com/fix-this-device-cannot-start-code-10-error-in-sound-devices-on-windows-10/#:~:text=%E2%80%9CThis%20device%20cannot%20start.,driver%20installed%20on%20your%20computer.
Here is the driver for you to update,

Here is the driver :https://dr.bee-link.cn/?dir= click the item model , then you can find the related driver. Tutorial:https://buildin.ai/lizong/share/50c2dee7-dcde-4707-97d8-dc7eac84a4eb

Please turn off the PC , unplug the power supply, and press the CMOS button (or put the pin into the CMOS pinhole and press it ) for about 10 seconds , restart the PC after ten minutes. Here is the tutorial https://mega. nz/file/2nIRGaYI#M2aIM2bkOJshrhE8sK8MNiKopfyHlqyjnn86TypZp2w or https://url.bee-link.cn/5FdW
Please go to device manager, uninstall the audio driver, then restart the PC.