Hi there, where can I find all drivers for my model? Also, BIOS?

Have you checked Beelink File Uploads for it?

Esteban Please send us a picture of BIOS version . So we would be able to know whether it is latest BIOS and send you files accordingly. Here`s how to check your BIOS version: Prese : Win + R , Type : msinfo32 Send us the screen. or try this https://mega.nz/#F!yuISGa4I!s1bQQajKwnsEdzjqq4nopQ

Hi there https://url.bee-link.cn/UX3B Here`s the driver package +tutorial https://buildin.ai/lizong/50c2dee7-dcde-4707-97d8-dc7eac84a4eb

Here it is. I am mainly looking for these because my PC is restarting or shutting down randomly. The logs say it is a critical kernel power error.

Beelink CS-Ian Chan Here it is. I am mainly looking for these because my PC is restarting or shutting down randomly. The logs say it is a critical kernel power error.

Esteban Hi there Your BIOS is the latest . We suspect the power supply issue ,do you have another power supply to try ?

Beelink CS-Ian Chan hey can you check my ser5 max 6800u 32gb too.. when im load gpu heavy game, the cpu speed drop to 0.4 Ghz and make multitask so laggy..

bambang Hi there Is your PC with 2.5G LAN port or 1000M LAN port ?

Hello 2.5GB/s ethernet Which BIOS to flash ? May I active secure boot ? thanks

SER5 Max Ryzen 7 6800U

EvanEezy

these models are completely faulty, often bootlooping due to the incorrect power supply being sent to them, thermal throttling, BIOS limitting the CPU to 28w on top of many hardware and OS issues.

I’m returning 29 of them through amazon right now due to the numerous issues. BIOS or Windows reinstallation will NOT help you. This model of Beelink was an absolutely disaster and should be avoided.

Beelink CS-Rose

EvanEezy

Sorry for the inconvenience. The SER5MAX6800’s GPU + CPU power consumption is 28W, but performance can be optimized through a BIOS update.

If you encounter power supply failures, startup loops, overheating, or other problems, please contact our after-sales support at support-pc@bee-link.com

EvanEezy

Thats just not true, this is a power supply issue. The adaptor the comes with it is not enough to supply a steady stream under load and they will bootloop or shutdown without notice.

Beelink CS-June

EvanEezy

Hello there,

Sorry for the trouble.

Regarding the issue of insufficient power supply for the machine, we can apply for a new power supply for you to solve the problem.

May I ask if you have already returned your machines to the Amazon?

Have a nice day~

EvanEezy

Beelink CS-June

I’ve returned all but (4) that I have in circulation that are all suffering from the same issue.

Can you send me (4) of the new power supply’s?
SER5 MAX-L-24500EJ0W64PRO-DP/XA
AMD Ryzen 7 6800U Processor 24GB/500GB

Beelink CS-June

EvanEezy

Hello there,

Of course, we can provide you with new power supplies to solve the problem.

For the application of accessories, please contact our after-sales email - Support-PC@bee-link.com

When sending the email, please attach the corresponding SN pictures of your four machines, as well as the purchase records and describe the specific malfunction of the machines.

Have a nice day~

desert_sky_guy

Hello - I’ve got an SER5 MAX Ryzen 7 6800U (32GB of RAM, 1TB SSD, 1 GB ethernet) model - and I love this little guy! Slapped it on my main QLED 65″ TV and put a big external drive on it and use it for movies/shows, light gaming and as a network drive for my other devices.

However, after running into some really bad performance on a couple of Steam games - I’m having trouble getting AMD drivers and Windows 11 to properly register the Radeon 680M graphics (Windows always defaults to AMD Radeon™ Graphics as the display adapter no matter what I’ve tried - and Windows/drivers won’t honor my setting iGPU to 8GB in BIOS - it only shows 4GB).

Wondering if my older bios version is causing this? System info in screenshot, and I’ve already downloaded what appears to be the right BIOS update in the other screenshot… Or should I be looking down another avenue? Any advice here is much appreciated, thank you!

desert_sky_guy

Reposting the BIOS I grabbed since it’s hard to see

desert_sky_guy

Even betterer version, lol, sorry to spam!

Beelink CS-Rose

desert_sky_guy

Your current BIOS version is ASE32001, right?

The BIOS file has been sent via private message.

MrFister

Beelink CS-June

I updated my bios to the latest version that was released in back in January if I am not mistaking, and my machine went from shutting down at any instance (numerous times daily) and not being able to install windows, to just working perfectly now without issues!!!
Its been running literally for 3 months now without even shutting it down.
I can install windows or any other OS without any issues now too.
I love this little machine now and super glad I was too lazy and impatient to send it back for a replacement.

Beelink CS-June

MrFister

Hello there,

Thanks for your feedback.

We are very glad to hear that your problem has been solved.

If you have any questions during the use of the machine, please feel free to contact us.

Have a nice day!

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