Hi, I need more RAM, is it possible to upgrade? I have a BEELINK SEi SN 1132 H2KE 10011 SE 11 PRO-G-16500010W64PRO-V2 thanks for any info

Hi there, you can upgrade to 32GB (16GB 2) or 64GB(32GB 2)

Do I need to change any BIOS settings or anything like that? What would be the best type of say 16Gb RAM units for compatibility and performance?

CeeBee You do not need to change the BIOS settings. Simply install the RAM into the machine. Our RAM brands are random; you may select any RAM that meets the specifications.

CeeBee You’re welcome. Feel free to reach out anytime if you have any questions.

I installed 64GB (2×32) and started some music programms to check them out. All went well until I went online when my screen froze and I couldn’t access via mouse or keyboard. I had to remove power to shut down. The pc was very hot and may have overheated. Luckily after reinstalling the original RAM it seems to work ok. The RAM is Kingston KP6FH5-MIE1450B2A1. I checked online that the voltage is 1,2V as the original RAM, so they should have been compatible. Any idea what could have caused that.

Can I upgrade my RAM from 16GB to 32GB or 64GB?

Beelink CS-Ian Chan

CeeBee
Hi there

Please send us a picture of SN number and BIOS version .

So we would be able to know whether it is latest BIOS and send you files accordingly.

Here`s how to check your BIOS version:

Prese : Win + R ,
Type : msinfo32
Send us the screen.

or try this
https://mega.nz/#F!yuISGa4I!s1bQQajKwnsEdzjqq4nopQ

CeeBee

I am up and running again with the 64GB installed. I have checked the RAM and it is ok. Keeping my fingers crossed and monitoring the CPU temperature.

The info you requested.
SE 11 PRO-G-16500010W64PRO-V2
Serial number SN 1132 H2KE 10011

Betriebsystemname Microsoft Windows 11 Pro
Version 10.0.26100 Build 26100
Weitere Betriebsystembeschreibung Nicht verfügbar
Betriebsystemhersteller Microsoft Corporation
Systemname CHRIS1
Systemhersteller AZW
Systemmodell SEi
Systemtyp x64-basierter PC
System-SKU Default string
Prozessor 11th Gen Intel® Core™ i5-11320H @ 3.20GHz, 3187 MHz, 4 Kern(e), 8 logische® Prozessor(en)
BIOS-Version/-Datum American Megatrends International, LLC. TL55T201, 30.06.2022
SMBIOS-Version 3.3
Version des eingebetteten Controllers 255.255
BIOS-Modus UEFI
BaseBoard-Hersteller AZW
BaseBoard-Produkt SEi
BaseBoard-Version V1.0
Plattformrolle Mobil
Sicherer Startzustand Aus
PCR7-Konfiguration Erweiterung zum Anzeigen erforderlich
Windows-Verzeichnis C:\WINDOWS
Systemverzeichnis C:\WINDOWS\system32
Startgerät \Device\HarddiskVolume1
Gebietsschema Deutschland
Hardwareabstraktionsebene Version = “10.0.26100.1”
Benutzername Chris1\chris
Zeitzone Mitteleuropäische Zeit
Installierter physischer Speicher (RAM) 64,0 GB
Gesamter physischer Speicher 63,8 GB
Verfügbarer physischer Speicher 55,5 GB
Gesamter virtueller Speicher 67,8 GB
Verfügbarer virtueller Speicher 59,8 GB
Größe der Auslagerungsdatei 4,00 GB
Auslagerungsdatei C:\pagefile.sys
Kernel-DMA-Schutz Ein
Virtualisierungsbasierte Sicherheit Wird ausgeführt…
Virtualisierungsbasierte Sicherheit – erforderliche Sicherheitseigenschaften
Virtualisierungsbasierte Sicherheit – verfügbare Sicherheitseigenschaften Allgemeine Virtualisierungsunterstützung, DMA-Schutz, UEFI-Code Readonly, SMM Security Mitigations 1.0, Modusbasierte Ausführungssteuerung, APIC-Virtualisierung
Virtualisierungsbasierte Sicherheit – konfigurierte Dienste Durch Hypervisor erzwungene Codeintegrität, Hardware-gestützter Stapelschutz im Kernel-Modus
Virtualisierungsbasierte Sicherheit – ausgeführte Dienste Durch Hypervisor erzwungene Codeintegrität, Hardware-gestützter Stapelschutz im Kernel-Modus
App Control for Business-Richtlinie Erzwungen
App Control for Business-Benutzermodusrichtlinie Aus
Unterstützung für automatische Geräteverschlüsselung Erweiterung zum Anzeigen erforderlich
Es wurde ein Hypervisor erkannt. Features, die für Hyper-V erforderlich sind, werden nicht angezeigt.

Beelink CS-Ian Chan

CeeBee
Hi，there
Your BIOS is the latest .
May I know if spec for the new RAMs is the same as original one ?

CeeBee

The RAM is Kingston KP6FH5-MIE1450B2A1
Image description

CeeBee

My pc froze again so I reverted to the old 16 GB RAM. I notice that the CPU temperature is about 15°-20° lower than the 64GB when the pc is idle. It seems that this RAM is not compatible with my pc.

Beelink CS-Ian Chan

CeeBee
Hi，there

Please send us a picture of SN on the bottom to confirm.
And Can you also send us the picture of our original RAMs to confirm ?
Thanks for your patience and your understanding.

CeeBee

Image description

CeeBee

Since I started this operation I now get an error message on shutdown Oxc0000142. I thought it would disappear after reverting to the original RAM, no such luck.

Beelink CS-Ian Chan

CeeBee
It`s likely the system error .
Please try some solutions here :

Go to the windows terminal (admin) > type in : sfc /scannow > then wait until finished.
2.（Please back up your important data）
Reset System Steps:
Restart the device. When the circling appears, press the power button for 5 secs until the device shuts down.
Repeat this process two or three times.
When you see the repair page, choose Advanced options, Troubleshoot, Reset, and select Keep my files.
3.
Beelink
Please go to MS official for the latest system .
Windows11 tutorial: https://url.bee-link.cn/74zu，
Windows10 tutorial：https://url.bee-link.cn/dbOB

CeeBee

I did a Windows Update in the meantime and it seems to have cleared the 0xc0000142 problem. I think it was caused by removing power when the pc overheated and froze after installing the 64GB Kingston KP6FH5-MIE1450B2A1. Coud it be that these modules are not compatible with my pc?

CeeBee

HaHa, I spoke too early. Update didn’t help. I will try your recommendation later. Would that meaan that I have to reinstall all my programms ?

Beelink CS-Ian Chan

CeeBee
Hi，there
Thanks for your efforts, Please keep us posted.
Reinstallation would wipe off data on C:/drive and the desktop.