rmanna
Hello there,
Could you please send us a picture of two lines SN code at the bottom of machine ?
Please repeatedly press delete key as soon as you turn on the PC, go to BIOS. Please send us a picture of the Main page, we will check if you need to update the BIOS.
Please update the chipset driver.
We will send you the Corresponding driver file after received your SN picture.
Have a nice day~