As an early adopter of the Beelink GTR9 Pro with the AMD Ryzen AI Max+ 395 processor, it took several weeks of intensive testing and tuning before the machines were stable enough for full‑day workloads. On paper the specs are excellent, but the real‑world experience exposes serious stability, PCIe, NIC and acoustic issues that need to be addressed. I am running Ubuntu 24.04 LTS. I started with the HWE kernel and then moved to a mainline 6.18 kernel, which finally gave me a stable baseline with this platform. The iGPU is configured with 64 GB shared memory and 32 GB GTT memory, without extra kernel parameters. Each of my four units has 128 GB RAM, and with the latest AMD repositories and ROCm 7.1 installed, LM Studio can run almost 24/7 and handle full‑day AI inference workloads once everything is tuned correctly. To reach that point, a lot of low‑level work was required. I performed a full BIOS reset and updated to BIOS version 1.08. In the BIOS I set AMD PBO to Auto and the power profile to Balanced to avoid aggressive boosting. I disabled onboard audio and turned off all PCIe lanes except the one for the system SSD. On the OS side, in /etc/modprobe.d I blacklisted/disabled almost all unused onboard devices such as Wi‑Fi, Bluetooth and the internal microphone. Only with this stripped‑down configuration did the systems become reasonably stable under Linux. The integrated 10 GbE NICs have been a consistent problem. I applied the November Intel firmware updates for the NICs, so the NVM and drivers should be current and correctly matched, but the issues persist. Under load or even light use the 10 GbE interfaces can hang, drop link or become completely unresponsive until a full power cycle. Because of this, I ended up disabling the onboard 10 GbE and now use a USB‑C Gigabit Ethernet adapter for all network access. From how it behaves, it does not feel like “just” a driver or firmware bug on the NIC side, but more like a PCIe / platform‑level problem. Storage has been another serious concern. I started with four 4 TB PCIe 4.0 Kingston KC3000 NVMe drives (one for each unit). During installation and early testing, two of those drives effectively died after being used in the GTR9 Pro. Because this happened on two different units, I stopped installing the remaining two drives as a precaution. To me this strongly suggests that something in the PCIe power delivery or reset/initialisation on this platform can stress or even damage certain NVMe drives. That is not acceptable behaviour for a product in this price and positioning. From the outside and inside, the machines look and feel premium. However, the cooling solution lets the whole system down. All four of my units have noticeably different fan sounds; they are relatively loud and have a scratchy, grinding character, more like cheap fans than something in a “mini workstation” device. For anyone planning to use these on a desk or in a quiet office, the acoustic profile is a real drawback. In summary: with enough manual work (kernel change, BIOS reset and tuning, disabling multiple onboard devices, using an external USB‑C NIC), the GTR9 Pro with Ryzen AI Max+ 395 can be made to run stable enough for heavy AI workloads on Linux. But as an early adopter with four units and two dead NVMe drives, the experience is very disappointing. The combination of unreliable 10 GbE, potential PCIe‑related NVMe damage, random hangs if you do not follow a strict tuning recipe, and low fan quality does not match the marketing or the expectations for a high‑uptime, professional‑grade mini PC. What I would like to see from Beelink: A genuinely revised and thoroughly tested BIOS that stabilises PCIe lane management and NVMe power/reset handling, and properly integrates the 10 GbE controllers. Coordinated fixes on the NIC side so that the 10 GbE ports no longer lock up or disappear under load. Improved, higher‑quality fans and the option to replace fans without sending entire units back. A clear, structured RMA and communication process specifically for GTR9 Pro early‑batch issues, so early adopters are not left to debug these problems alone. At this point, I feel I might have been better off spending a bit more on a different mini‑workstation platform, but I still hope Beelink will take this feedback seriously and provide firmware, hardware and RMA solutions for existing GTR9 Pro owners.

Ah… after browsing through this forum I will try to contact support for replacement fans. Need it for 4 units. But according to this topic that might help the noise emanating from four scraping beelinks on my desk. And it is a do it your self project, so that might be interesting. 😀 https://bbs.bee-link.com/d/7744-beelink-gtr9-pro-amd-ryzen-ai-max-395-experiences-so-far

Thanks @dpwacky for sharing your experience. On my side, by replacing the fan, the unit is now almost silent under basic usage. That makes a huge difference compared to the noise it was doing initially. That said, I am affected by the NIC issue and that time, it won’t be that easy to fix the problem as far as I can see. The whole system crashes randomly. I have to unplug the power supply in order to make sure the NIC interface comes back. Let’s hope, Beelink we make the necessary changes to address this issue for early adopters.

Hi wmx32, yeah I already send them an email 😀. So maybe I dont have scrapers on my desk. But yeah only solution for the ethernet at this moment is just using a dongle. 10gbe dongles are expensive but for my use case I am now using cheap 1gbe dongles and I can use them multiple days without crashing. So if you still want a rock solid system only without 10gbe, just do what I did and if you are running windows most of it should be the same and also disable mediatek and other related drivers in het hardware manager (since they are connected internally through usb). But yes, I hope they can fix it with a bios update, and hope for them and us they dont need to replace the whole pcb due to bad design.

dpwacky Hi，there Please stay tuned with us ,We are working on improving our PC . Thanks for your patience and your understanding.

Replacement fans are on the way! Yeah! Hoping indeed on a totally revised bios version to use the fullest of the hardware.

dpwacky Hi ,there Sure, Glad to help anytime ! have a nice day ~ Please let me know, If you have any query , I am glad to help. Your satisfaction is our top priority !

Beelink CS-Ian Chan Still awaiting the arrival for the fans, but I am curious I now have a workable solution, but I still think it is a pcie board design error, so when a revision is available will you send out new boards under warranty to all users? The new ethernet firmware driver didn’t bring a solution, not for windows users and not for Linux users. Even with all my workable workarounds sometimes a system just will randomly crash still under load. Not often but just random and needs a full reset. How is the progress going? What steps are being right now for those thousands of users?

Thank you for your explanations. I also bought the CPU AMD Ryzen AI 9 HX 370 w/ Radeon 890M because it was advertised with AI and I wanted to install local LLMs. I use the LLMs through Ollama and integrate them into N8N. However, it only uses the CPU! This is far too slow, I am disappointed – even in LM Studio it only uses the slower CPU: in Task Manager it shows no load for the NPU and GPU. What did you do to speed up your AI / LLM functions? What is ROCm good for? PS: I have Windows 11 Thanks

Its a mess, how long we have to wait for all these failures for an expensive machine; the first machine i got in September with fan noise trouble, but i got a replacement which recieved htree and a half weeks later! It’s become incredibly frustrating to constantly have to fiddle around to keep the machine running properly, as there are multiple problems! Do the devices from the new batch (December) still have the same problems??? It’s getting to be time; December doesn’t have many days left…

Thank you for sharing. My device is thankfully quiet but the Ethernet going out under heavy load is absolutely ridiculous. At first I thought it was a problem with Linux and using a kernel without E610 drivers but even with the appropriate kernel the Ethernet dies under heavy load. The GTR-9 was supposed to be an awesome Mac Studio alternative I could put Linux on and run a bunch of services, including AI. Without functional networking the device is useless as a server; who wants to run their home server over WiFi??? Has anyone else tried the USB to Ethernet adapter workaround? Once I get back from holiday break I’ll give it a shot. Well past the return period and regret buying this; should have stuck with MinisForum.

GTR9 PRO troubles (and how sort of solved it)

miguilim

The ETA for the fix was december, and we are already almost in 2026… I didn’t buy a prototype product, I bought a end-user product that was supposed to be working as expected.

danailap

dpwacky Thank you. The solution provided by support professionals worked: Disconnect everything and push the power button for one minute.

Beelink CS-Ian Chan

danailap
Hi ,there
Please let me know, If you have any query , I am glad to help.
Your satisfaction is our top priority !

miguilim

Still no fix for the ethernet…

Beelink CS-Ian Chan

miguilim
Hi ,there
For temporary fix ,
Please use an USB ethernet adapter .
Please try some solutions here :
1.Disable the NIC: BIOS > Advanced > Demo Board > “Device 3 Fun 2”: Disabled
2.Boot to OS
3.Run something that brings the temp. up to _75℃ for a while (e.g: furmark with appropriate fan profile)
4.Boot to BIOS and re-enable the NIC
5.Please do not remove the power supply.

2.
Please update to intel 1.40 firmware.
https://www.intel.com/content/www/us/en/download/845347/non-volatile-memory-nvm-update-package-for-intel-ethernet-e610-series.html

k0r

Any news? Is the issue finally fixed? I really consider buying one of these but not with all the known issues.

Beelink CS-Ian Chan

k0r
Hi , there
Please don`t worry , our model has no problem now.
Please let me know, If you have any query , I am glad to help.
Your satisfaction is our top priority !

cCryptula

Even better. They’re still shipping the Broken variants, fully knowing they’re unstable at full price.

My Machine arrived in February thinking they fixed it after all this time. Ethernet Nvme & Driver are current but no chance of serving inference.

Under heavy Rocm workloads in Win11 as well as Ubuntu 24.04 the System Crashes almost instantly.

I can’t get my head around how this is in the shop right now. None of this can be economically viable when every shipped unit becomes RMA and support Hell for the company…

Beelink CS-Ian Chan

cCryptula
Hi , there
Please email us for further assistance with purchase record and SN code picture.
PC after-sales service support:
Support-PC@bee-link.com

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