JoeH
Here are some potential solutions:
①. Open Device Manager → Click “Action” at the top → Select “Scan for hardware changes” and see if the blue driver reappears.
② Please clear the CMOS. Please turn off the PC, unplug the power supply, and press the CMOS button (or poke the hole of CMOS with a pin) for about 10 seconds. Next, restart the PC after ten minutes. Here is the tutorial:https://mega.nz/file/2nIRGaYI#M2aIM2bkOJshrhE8sK8MNiKopfyHlqyjnn86TypZp2w or https://url.bee-link.cn/5FdW
③Please right click the windows–computer management–double click Services–bluetooth–start the service.
④Please right click the windows —setting -troubleshooting —other troubleshooters— bluetooth—run , let the PC diagnose the problem and solve it automatically.
⑤.Please go to the windows terminal (admin) > type in : sfc /scannow > then wait until finished.
⑥.Please try this software https://mega.nz/file/X7hGVZwb#1tA5wEJhxH8BDtKxeB5qS2ZiIEUByAVZoOnzhSf4-Pg or https://url.bee-link.cn/meE5