SER 9 no longer starts after the Windows update.

MS

Now it’s happened to me too.

My two-week-old Beelink SER9 PRO AMD Pro Ryzen™ AI 9 HX 370, like many others, stopped working after an update. I tried everything, but only a clean Windows installation helped.

Now I’m missing a lot of drivers. There are several exclamation marks in Device Manager.

1) Which drivers do I need to install to restore my system to its original factory settings?

2) Do I need to update the firmware or BIOS to install the latest Windows and AMD graphics drivers without a crash?

3) Where can I find the latest AMD graphics drivers?

4) Need the Windows 11 PRo KEy / Lizenz?

I urgently need your help—I can’t work otherwise. Please don’t let me be disappointed with BeeLink any longer.

Thank you and Merry Christmas!
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MS

@Beelink CS-George @Beelink CS-June can you help me? Thank You 🙏

Beelink CS-June

Hello there,

Sorry for the trouble and your waiting.

Please repeatedly press delete key as soon as you turn on the PC, go to BIOS. Please send us a picture of the Main page, we will check if you need to update the BIOS.

Here is the BIOS file for your machine: https://url.bee-link.cn/JDaT

The tutorial: https://buildin.ai/lizong/share/50c2dee7-dcde-4707-97d8-dc7eac84a4eb

It is recommended that you download the latest version of the graphics card driver from the AMD official website.

I have sent you the windows key, please check your PM.

Have a nice day~