Daryl Shaw
Hello there,
Could you please send us a picture of SN code at the bottom of machine ?
Please repeatedly press delete key as soon as you turn on the PC, go to BIOS. Please send us a picture of the Main page, we will check if you need to update the BIOS.
The WinRing0×64.sys file is a BIOS file that cannot be removed.
We suggest that you first turn off the firewall or the security software on the machine, and then try to update the BIOS.
Have a nice day~