GTi13 no TPM Key?

EdVarzea

Hello;

I have been running my system for a few months now. I went to do a fresh install of Windows 11 and all of a sudden it is saying I don’t have a TPM 2.0 chip. When I check BIOS it’s says there is no security device.

What is going on?

And to get ahead of a few common questions. Yes I did recently update my BIOS. Here are screen shots of both the bios and the serial number from the bottom of my pc.

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Beelink CS-Jane

EdVarzea Hi there,we’ve checked that our colleague has replied to you via email.
Please check it later.

EdVarzea

Yes - after I posted I decided to go to support.

They had me try and downgrade the BIOS which didn’t resolve the problem.

I did after some additional searching on the web figure out, on my own, where in BIOS to enable the Firmware TPM found in the Intel Architecture since there is no physical TPM chip in the GTi13.

So for anyone who experiences the same issue I did:

Go into BIOS.
Go to the Advanced Menu.
Choose the PCH-FW Configuration selection.
Choose the PTT Configuration selection
Change the TPM Device Selection from dTPM to PTT.

You’re system will now recognize that you have a TPM setup.

Beelink CS-Jane

EdVarzea Hi there,thank you for sharing and providing specific steps.