SER 9 PRO AI HX 370 - Unknown device 96120

SER 9 PRO AI HX 370 - Unknown device 96120 ?
What is this device and where search for driver? Image description

Hello therem

Could you please send us a picture of SN code(two lines) at the bottom of machine ?

Could you please tell me if your machine’s USB interface is connected to any other devices besides the mouse and keyboard?

Then we can help you better.

Have a nice day~

Beelink CS-June Thank you for advise! The reason was a monitor connected via USB 4 socket. After switching to HDMI this unknown device gone.

Hello there,

We are very glad to hear that your problem has been solved.

You are welcome. We are happy to help you.

If you have any questions during the use of the machine, please feel free to contact us.

Have a nice day!