ser9 fTPM error

MasterGio

Good afternoon!
I’m experiencing an issue with a Beelink SER9 with ryzen hx370 - 32GB of ram.
After startup, I consistently see the following BIOS message:

“New CPU installed, fTPM/PSP NV corrupted or fTPM/PSP NV structure changed.”

I can continue to boot by pressing N, but the message reappears after every reboot. This suggests the TPM data isn’t persisting between restarts. Based on research, it seems this may be related to a BIOS version or firmware issue.

Could you please confirm whether there’s an updated BIOS available that addresses this fTPM/PSP NV corruption issue? If so, could you provide the latest stable BIOS file and update instructions for the ser9?
Image description

tnx in advance!

MasterGio

Can anyone help me out?

Beelink CS-Rose

MasterGio

Please press delete key as soon as you turn on the PC, so that you can go to BIOS.Please send us a picture of the Main page.We will check if you need to update the BIOS.

You can refer to the BitLocker key lookup tutorial:

MasterGio

this is my bios main page Image description

Beelink CS-June

MasterGio

Hello there,

I have sent you the lastest BIOS, please chcek your PM.

Please try pressing the “Y” key when stuck in the “ami” interface, and then press Enter to give it a try

Have a nice day~