UPDATE….
Hello, I have followed your advice and unfortunately I have ended up with a GREEN screen!!! I really do not know what has happened, it all installed once I connected the box and computer together ( with male to male ) usb cable, so now I am hoping that you can help me out again please, or is the box kaput? I downloaded the brush tool and the firmware on my computer and I dropped and dragged the firmware ( not brushtool ) onto the USB stick but I had to extract it first, I tried a second time without extracting but it wouldn’t drop down to ‘ file name box’ at the bottom like an extracted one did when pressing the GT file in the box. Honestly I am a complete novice and this has driven me mad. Please help Support1. Thank you.

###PLEASE HELP ### GREEN SCREEN ###

Hi all, I need some expert advice please, I have downloaded the brush tool and firmware for my GT1 Ultimate and now I have a permeant “Green Screen” could I get this box back to normal operating procedures or is my box completely knackered? I’m annoyed because I paid a lot for this box due to the fantastic reviews it had at the time, I have had it a while. Can it now be repaired? I cannot seem to find anything on the net that I could try, so I’m reaching out to you guys. Regards muvoda.

Hi there,

Could you please try to factory reset ?

Hi Support.
I have tried a factory reset ( if you mean pressing and holding the reset button? ) so, I left the box powered on with the full Green Screen showing for about 20mins and then… as if by magic the the Beelink Logo appeared, great I thought!! So after leaving it plugged in for a couple of hours the Logo still remained and nothing else happened, I cannot use the remote and the tv screen is completely full with the logo, ie, nothing showing on the tv to press on or do anything to, so I unplugged the box and kept the reset button pressed down and held it down while I powered up again, I did this for ⅔ minutes without any joy. The green screen returns as soon as I power up, then like I said, the Beelink logo returns again in roughly 20mins. Can this be brought back to life Support1? I’m really at my wits end, I cannot afford another one. I DO also understand that all your work is around the pc’s and not so much the tv boxes, so if you can help then I really would appreciate it. Kind regards muvoda.

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THESE ARE THE PICTURES. THANKS.

Hello again Support1, Unfortunately the update didn’t work again, I need to know IF it is normal for a PC to make a high then low trill noise twice when the usb cable (male to male) and Beelink box are connected and the update starts? because it has done that ever since I started any updates you gave me, also I will attach a photo that has English and Chinese writing on the brush tool which dosent tell me if the Beelink has been recognised. Also, after the update, when I power up nothing happens, (blank screen) until I have to unplug it and plug in again before the green screen appears then 20mins later the Beelink Logo appears. The box seems to be dead, it’s very quiet and nothing seems to be moving or doing anything. Is there anything at all that will boot this box up, or do I need to throw it in the bin? because I’m losing my patience and I’m beginning to think Nobody knows how to rectify this, if Beelink had done the O.T.A. updates from day one then none of this would have happened. I apologise, but that’s how I feel. I reckon you are going to come back to me and tell me to bin it because there is nothing more you can do. Regards muvoda.

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English and Chinese Text.

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English and Chinese Text.

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English and Chinese Text.

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    Apologies, don’t know why it’s uploaded that many photos.😯

    muvoda Hi there,

    From the picture, it shows the update is completed.
    Since the firmware update doesn’t help, how about you send it back for repair ?

        support1 Hi there, how would I go about doing that please? also, would it cost me? I know it’s an old box but if it’s going to cost me a lot then I’m afraid I cannot afford it. I am willing to try another firmware update if you have another one available? I really don’t want to give up on it, It’s only because I cannot download certain apps off playstore ie Duckduckgo browser and the location will not accept my location probably because it will not accept wifi,(searches when turned on, then can’t find any servers then turns itself off) I have to use an ethernet connection. Anyway, you probably know all this from my previous emails. I still do appreciate any feedback you give me, so here’s hoping I can try another firmware update. Thank you. muvoda.

          support1 Hi, Thank you, I will try the firmware and keep you informed. Regards muvoda.

            Hi Support1, No joy I’m afraid to say. So I just think I will leave it now, I’ve lost all confidence in the box and I have exhausted all avenues I think, I cannot afford to send it back for repair so I’m just going to leave it in my drawer and buy something else in future. I just want to thank you for all the help you have given me and so I’ll just say “Case Closed” and leave it at that. Regards muvoda.

              muvoda Hi muvoda, Sorry that it doesn’t work. If you have any questions in the future, you feel free to ask.

                  a month later

                  support1 Hello. I also have a beelink gt1 ultimate sn b706dbhg70446 and a km6355 wifi chip. Can I install the firmware under version 706? Those firmware updates that you posted do not give any result - you get a green screen.
                  The 708DO firmware is needed.
                  Thanks.