Babs777 Hello there,

Please press delete key as soon as you turn on the PC, so that you can go to BIOS. Please send us a picture of the Main page.
We will check if you need to update the BIOS.

    9 days later

    Babs777

    Mine supports all my 3.2 USB drives, all sleep works perfect. 500GB Seagate, 4T-WD and 8T Toshiba all in external cases. No errors on any of my USB 3.1 or 2.0 Sticks. Let us know…