Bluetooth on my Ser8 is not working. Sometimes, I turn on Ser8 and BT not working and I try to uninstall driver, install again. After that, it working well. But a few time later, this problem occurred again. It was very inconvenient because many times I did not have a keyboard and mouse to connect via USB. Please help me to solve it. Many thanks

Ducthinhdtvt Hello there, Could you please send us a picture of SN code at the bottom of machine ? Here are the possible solutions : ① Please go to the device manager to check if there is bluetooth driver, if no, please update the driver. Here is the driver source : https://dr.bee-link.cn/?dir= click the item model , then you can find the related driver. Here is the tutorial: https://buildin.ai/lizong/share/50c2dee7-dcde-4707-97d8-dc7eac84a4eb ② Please clear the CMOS. Please turn off the PC , unplug the power supply, and press the CMOS button (or poke the hole of CMOS with a pin) for about 10 seconds . Next, restart the PC after ten minutes. Here is the tutorial [ https://mega.nz/file/2nIRGaYI#M2aIM2bkOJshrhE8sK8MNiKopfyHlqyjnn86TypZp2w ] or [ https://url.bee-link.cn/5FdW ] ③Please right click the windows–computer management–double click Services–bluetooth–start the service. ④Please right click the windows —setting -troubleshooting —other troubleshooters— bluetooth—run , let the PC diagnose the problem and solve it automatically. ⑤.Please go to the windows terminal (admin) > type in : sfc /scannow > then wait until finished. ⑥.Please try this software [ https://mega.nz/file/X7hGVZwb#1tA5wEJhxH8BDtKxeB5qS2ZiIEUByAVZoOnzhSf4-Pg ] or [ https://url.bee-link.cn/meE5 ] Have a nice day!

Hello, is this tutorial valid for the SER8 8745hs? I just purchased it and I have similar problems to those in the first message. I also tried to connect an external Bluetooth USB but it is not able to install the drivers to make it work. In the device manager, the Bluetooth icon has a warning, it says code 43 (device is not working properly) or code 10 if I disable and re-enable (device cannot start) but these errors are not cleared by reinstalling the drivers. Pls help! Thanks!

There are a few things you can try: Please clear the CMOS. Please turn off the PC , unplug the power supply, and press the CMOS button (or poke the hole of CMOS with a pin) for about 10 seconds . Next, restart the PC after ten minutes. Here is the tutorial ( https://mega.nz/file/2nIRGaYI#M2aIM2bkOJshrhE8sK8MNiKopfyHlqyjnn86TypZp2w or https://url.bee-link.cn/5FdW Please right click the windows–computer management–double click Services–bluetooth–start the service. Please right click the windows —setting -troubleshooting —other troubleshooters— bluetooth—run , let the PC diagnose the problem and solve it automatically. Please go to the windows terminal (admin) > type in : sfc /scannow > then wait until finished. Please try this software https://mega.nz/file/X7hGVZwb#1tA5wEJhxH8BDtKxeB5qS2ZiIEUByAVZoOnzhSf4-Pg or https://url.bee-link.cn/meE5

Bluetooth does NOT show up in Windows 11 Settings/Network & devices screen on my SER8. Device Manager shows Intel Wireless Bluetooth. Right clicking Properties/General has this message: "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39) Windows cannot verify the digital signature for this file. The signing certificate for this file has been revoked." SOLUTION: I was able to find a list of drivers on this PC (sorry, don’t remember the exact sequence of how I found this - I think by clicking Troubleshooting). It showed 3 drivers, one from way earlier, one from 11/24, and one from 12/24. I clicked on 11/24 one,, and this seems to have fixed the problem - Device Manager/Bluetooth/Properties now shows 4 entries, all saying “This device is working properly.” Bluetooth now shows up in Win 11 Settings/Bluetooth and devices. NOTE: I am now getting a “driver out of date” notice from Norton, but I plan to ignore it for now!!

BillRK Hi there Thanks for sharing . if the PC works fine , there`s no problem with it .

Beelink CS-June I try it, but after some day, it happend again. Can I sent you a picture of SN via message?

Ducthinhdtvt Hi there, Yes,you could send us the SN. 1.Please repeatedly press delete key as soon as you turn on the PC, go to BIOS. Please send us a picture of the main page, we will check if you need to update the BIOS. 2.Also you could go to AMD website and download the auto-detect program.It will update some chipsets and video drivers automatically. It will identify and install appropriate drivers for their AMD hardware. The program works by scanning the user’s system to detect the installed AMD hardware components, such as graphics cards or processors. It then compares the detected hardware information with a database of AMD drivers and software versions.

danigarmoreno Hi this is the exact issue i have did you find a fix?

Pauly T @Beelink CS-Ian Chan Please let me know what I need to do

Bluetooth Ser8 not working

Beto60

Thanks Jamar23 and Junio,

I’ve already installed the latest Intel driver several times, but it didn’t work. Windows 11 isn’t initializing Bluetooth “Windows cannot initialize the device driver for this hardware. (Code 37), Operation failed, the requested operation was not successful”. this power management option is therefore disabled.

The strange thing is that Wi-Fi works fine; only Bluetooth is affected after the last Windows update.

Beelink CS-Rose

Beto60 1. Try reinstalling the system using system files.

Here is the system file for SER8845: https://url.bee-link.cn/m9Se Tutorial: https://url.bee-link.cn/s88O

Please back up your data first; reinstalling the system will cause you to lose your data on your PC.

Please try plugging and unplugging the network card: https://url.bee-link.cn/sF2l

If you are still unable to use Bluetooth, please contact support-pc@bee-link.com

« Previous Page