bios ver = v29
enclosure = acasis ec-7352
OS = WIN11 24H2

Intermittent logical errors occur when using SCSI type enclosures in SER8

I don’t get this error when I use it on my another desktop

All ports show the same symptoms regardless of front rear USB A type or C type

event log
id 153 : IO operation attempted again at logical block address 0×52e300 on disk (PDO name: \Device\00000056).
id 129 : Reset to device, \Device\RaidPort1, was issued

    kingong

    Hello,

    Please send us a picture of SN on the bottom of the PC and a picture of the purchase record. 
    Please send a complete screenshot of your current BIOS version page.
    Here is a link on how to check the BIOS version：https://url.bee-link.cn/EqEu
    After you provide the current BIOS version, we can determine which one your BIOS is suitable for?

    Have a nice day!

    Best regards!
    Wendy
    Customer Support

        kingong
        Hi THERE
        Your BIOS is the latest .
        try this :
        Press Win + X and select Command Prompt (Admin) or Windows Terminal (Admin).
        Open the Command Prompt as an administrator:
        type：chkdsk /f /r
        then enter to fix it

            a month later

            support4

            I can’t solve it with the way you told me

            if use hdd power saving option which is detail option in windows power saving option

            It happens when the hdd power saving mode is released

            And this symptom does not occur in other pc but only in ser8

                kingong
                Hello there,
                Could you please send us a picture of faulty screen?

                Here is the potential solutions: First, Please turn off the PC , unplug the power supply, and press the CMOS button (if no CMOS button, please put the pin in the CMOS pinhole and press it ) for about 10 seconds , restart the PC after ten minutes. Here is the tutorial https://mega.nz/file/XypwTISY#DVT0BsjOgiPkZ-drQaj88JH9Z7f7qpKGP2E3nMHW8ms or https://url.bee-link.cn/5FdW

                Best regards!
                Yue
                Customer Support