GRed
Hello there,
Sorry for the trouble.
Don’t worry, the PC has one-year warranty. Please send us a picture of SN on the bottom of the PC and a picture of the purchase record. Here are some potential solutions: First,please unplug the power supply and HDMI cable. Please press the pinhole of “CLR CMOS” with a pin for about 10 seconds.Ten minutes later, plug the power supply and HDMI cable, turn on the PC again. Please wait about one or two minute, if you can go to the system, Please repeatedly press delete key as soon as your restart the PC, go to BIOS. Go to Boot option, enable fast boot, press F4 to save. Here is the tutorial https://mega.nz/file/2nIRGaYI#M2aIM2bkOJshrhE8sK8MNiKopfyHlqyjnn86TypZp2w If the problem persists, please try other solutions:
① Please change another RAM
②Please take out the RAM ,please clean the contacts of the RAM with an eraser. Here is the tutorial https://mega.nz/file/XqZX0TIR#_DtO2oa4aRP4bWtvxgKLj4QGhBpQ959cg5U3Yw4u1Cc or [https://mega.nz/file/7nwDmCaL#UyzSmVkqJG8HW9dhjHhLkkzdP9gt2Br3xyCG1SCdbrA]