I just purchased a Beelink model AMD mini PC serial #Y58505DH30505. I purchased it on Amazon. I turned it on for the first time, chose English as my language, but now it wants to select my country or region. I am in the United States, and USA isn’t one of the options. Canada and North America are not on the list either. What do I do? I can’t use my computer yet. Thank you.

    TomTurner
    Hello Tom,


    Here are some possible solution:

    1. Check Your Internet Connection: Ensure your mini-PC is connected to the internet.

    2. Select a Nearby Region Temporarily: If the United States isn’t listed, try selecting a region that shares the same time zone or language settings (e.g., Canada or Mexico). This will allow you to complete the initial setup.

    After setup, you can change the region to the United States:

    Go to Settings > Time & Language > Region.

    Change the country or region to the United States.

    1. Restart the Setup Process
      Restart your mini-PC and see if the region list reloads correctly. Sometimes, a simple reboot can fix the issue.

    2. Skip the Region Selection (If Possible)
      Check if there’s an option to skip the region selection step during setup. You can configure the region later in the system settings.

    3. Update the System
      If you can get past the setup screen, check for system updates. An outdated system might have incomplete region lists.

    Go to Settings > Update & Security > Windows Update and install any available updates.

    Hope this helps.
    Have a nice day!

    Best regards!
    Yue
    Customer Support

    The nation/region can be locked out on initial setup. Attempt to select “United States (English)” if it appears, or your desired region of support in whatever language is convenient for you, and you can proceed to complete the rest of the setup. If you continue to experience issues, attempting to restart setup or submitting Beelink a support inquiry will probably bypass it.

      Twinklekapoor
      Hi there
      Thanks for sharing ! have a great day !