Gery
Hello there,
Your BIOS serial number seems not quite correct.
If it’s convenient for you, please try to provide a picture of the BIOS main interface. We can better determine whether your machine needs to update the BIOS.
You are welcome. We are happy to help you.
If you have any questions during the use of the machine, please feel free to contact us.
Have a nice day!
@Chief99
Hello there,
Please repeatedly press delete key as soon as you turn on the PC, go to BIOS. Please send us a picture of the Main page, we will check if you need to update the BIOS.
May I ask what model of Ethernet network card your machine has?
The SER5 MAX 6800 machine has two Ethernet network card models, so the BIOS versions are also different.
Have a nice day!