Hakoo
Hello there,
Your machine`s BIOS version is the lastest.
We suggest that you can try changing the version of Ubuntu.
We recommend that you install version 23.04.
Have a nice day!
lamgred
Hello there,
Your machine`s BIOS is the lastest.
If none of our solutions work, we suggest you take your machine to your local repair shop.
Or you can consider sending the machine back to China for repair, but since your machine is no longer within the warranty period, you need to pay the corresponding maintenance costs and freight, is that acceptable to you?
If you are considering sending it back for repair, please contact us at support-pc@bee-link.com.
Have a nice day!