erictkc
Hello there,
Please repeatedly press delete key as soon as you turn on the PC, go to BIOS. Please send us a picture of the Main page, we will check if you need to update the BIOS.
Yes, the link you asked about is the BIOS applicable to your machine.
Have a nice day~
One
Hello there,
We generally recommend that customers test the machine with a power adapter of the same wattage.
The turbo boost you inquired about affects the IGPU of the machine through the machine’s performance and heat dissipation.
If the solutions we provided don’t work, we can apply for machine repair for you.
Please contact our after-sales email address –support-pc@bee-link.com
Have a nice day~
ionicus
Hello there,
Please repeatedly press delete key as soon as you turn on the PC, go to BIOS. Please send us a picture of the Main page, we will check if you need to update the BIOS.
May I ask if you mean that the Ethernet network card of the machine is not shown as 2.5Gbe?
Please provide a screenshot of the model information of the Ethernet network card in your device manager.
Have a nice day~