tobesucht
Hello there,
Thanks for your reply~
Could you please tell me if you have ever replaced the connection cables between the machine and the docking station?
And may I ask if the same issue would occur with the USB 4.0 interface of the machine on other Linux systems or Windows systems?
Have a nice day~
TEA
Hello there,
1、You can try to clear CMOS :Please turn off the PC , unplug the power supply and HDMI cable , and press the CMOS pinhole for about 10 seconds. Ten minutes later, plug the power supply and HDMI cable, turn on the PC again.
Please wait about one or two minute, if you can go to the system.
Please repeatedly press delete key as soon as your restart the PC, go to BIOS. Go to Boot option, enable fast boot, press F4 to save.
Here is the tutorial :https://mega.nz/file/XypwTISY#DVT0BsjOgiPkZ-drQaj88JH9Z7f7qpKGP2E3nMHW8ms
2、Please change the HDMi cable and power supply.
Have a nice day~
yezz
Hello there,
I have sent you the lastest BIOS file, please check your PM.
Have a nice day~
Leonardo
Hello there,
Sorry for the trouble.
Could you please tell me if you have updated the BIOS on your machine recently?
When the machine fails to start up, it requires specialized tools and technical personnel to complete the BIOS update.
Have a nice day~
Лопшо Педунь
Hello there,
Could you please provide a picture of the machine’s motherboard?
At present, we need to verify the information of the motherboard in order to provide you with the appropriate BIOS file more accurately.
Have a nice day~