le0
Hello there,
Could you please send us a picture of SN code(two lines) at the bottom of machine ?
We are very sorry that we are unable to open the picture you provided
There are a few things you can try:
①Check the connections: Make sure that your SSD is properly connected. If you add 2.5’SSD, check both the data cable and power cable to ensure that they are securely plugged in. You may also want to try a different cable to see if that resolves the issue.
â‘¡Try a different port: If your SSD is connected via a SATA port, you may want to try a different port to see if that resolves the issue.
â‘¢Test the SSD on another computer: If possible, try connecting the SSD to another computer to see if it is recognized.
④Test the SSD with diagnostic software: Use a diagnostic software tool to check the health of the SSD,such as DiskGenius.
Have a nice day~
jglaser
Hello there,
I have sent you the lastest BIOS file, please check your PM.
Have a nice day~
FinishesIT
Hello there,
I have sent you the lastest BIOS file, please check your PM.
It is recommended that you can go to Microsoft official website to download the corresponding lastest win11 PRO system file to install, this is the tutorial: https://url.bee-link.cn/74zu
Please remember to backup the data.
Have a nice day~
KuKuLaj
Hello there,
Your machine is not currently running the latest BIOS version.
The latest BIOS version should be SER5H516.
However, the version you currently have on your machine, SER5H512, is a compatible version that is fully compatible with the CPU combination.
May I ask if you still need to update the BIOS
Have a nice day~
Proinfotech
Hello there,
I have sent yout he lastest BIOS file, please check your PM.
Here are some solutions for the Bluetooth problem:
â‘ Please clear the CMOS. Please turn off the PC , unplug the power supply, and press the CMOS button (or poke the hole of CMOS with a pin) for about 10 seconds . Next, restart the PC after ten minutes. Here is the tutorial [ https://mega.nz/file/2nIRGaYI#M2aIM2bkOJshrhE8sK8MNiKopfyHlqyjnn86TypZp2w]or [https://url.bee-link.cn/5FdW]
â‘¡ Please go to the device manager to check if there is bluetooth driver, if no, please update the driver.
Here is the driver file: https://url.bee-link.cn/SzSO
Here is the tutorial: https://buildin.ai/lizong/share/50c2dee7-dcde-4707-97d8-dc7eac84a4eb
③Please right click the windows–computer management–double click Services–bluetooth–start the service.
④Please right click the windows —setting -troubleshooting —other troubleshooters— bluetooth—run , let the PC diagnose the problem and solve it automatically.
⑤.Please go to the windows terminal (admin) > type in : sfc /scannow > then wait until finished.
â‘¥Please try this software [https://mega.nz/file/X7hGVZwb#1tA5wEJhxH8BDtKxeB5qS2ZiIEUByAVZoOnzhSf4-Pg or [https://url.bee-link.cn/meE5]
⑦ Please go to device manager, uninstall the Bluetooth driver, then restart the PC.
Have a nice day~