tophattony
Hello there,
I have sent you the lastest BIOS file, please check your PM.
Have a nice day~
Paulrc
Hello there,
Please repeatedly press delete key as soon as you turn on the PC, go to BIOS. Please send us a picture of the Main page, we will check if you need to update the BIOS.
Have a nice day~
Lukennik
Hello there,
Sorry for the trouble.
Here are some potential solutions:
1、Please update the BIOS.
I have sent you the lastest BIOS file, please check your PM.
2、Please change another power supply.
3、Overheating. If your PC is overheating, please check if the fan spins. You can also turn off the turbo boost. Go to control panel —power option—change to High performance— change plan setting—advanced setting —processor power management— change both 100% to 99% , click save.
4、Update graphics driver: Please uninstall the graphic driver in the device manager and install the new one.
Here is the driver file: https://url.bee-link.cn/wm58
Here is the tutorial: https://buildin.ai/lizong/share/50c2dee7-dcde-4707-97d8-dc7eac84a4eb
Have a nice day~
ZeroCode
Hello there,
I have sent you the lastest BIOS file, please check your PM.
Have a nice day~
Proinfotech
Hello there,
On the page where the BIOS update displays the warning message, please select “Press E” and then continue to update the BIOS.
Have a nice day~
attila
Hello there,
Could you please send us a picture of SN code(two lines) at the bottom of machine ?
Then we will see if your machine need to update the BIOS.
Have a nice day~
TonyLu
Hello there,
1、You can try to clear CMOS : Please turn off the PC , unplug the power supply and HDMI cable , and press the CMOS pinhole for about 10 seconds. Ten minutes later, plug the power supply and HDMI cable, turn on the PC again.
Here is the tutorial :https://mega.nz/file/XypwTISY#DVT0BsjOgiPkZ-drQaj88JH9Z7f7qpKGP2E3nMHW8ms
2、 Please uninstall the graphic driver and audio in the device manager and install the new one.
Here is the driver file: https://url.bee-link.cn/UX3B
Here is the tutorial: https://buildin.ai/lizong/share/50c2dee7-dcde-4707-97d8-dc7eac84a4eb
Have a nice day~
tkiese
Hello there,
We have already relayed the issue you raised to the R&D personnel.
It might take some time for the R&D personnel to try to reproduce the problem and find a solution. I suggest you be patient and wait.
We will contact you as soon as possible after the R&D personnel provide the corresponding solutions
Have a nice day~
vato thiele
Hello there,
I have sent you the lastest BIOS file, please check your PM.
Have a nice day~
Shoush
Hello there,
I have sent you the lastest BIOS file, please check your PM.
Have a nice day~
tophattony
Hello there,
I have sent you the lastest BIOS file, please check your PM.
Have a nice day~