Andromedoh
Hello there,
Sorry for your waiting.
I have sent you the new BIOS file, please check your PM.
Your machine’s lastest BIOS veersion should be the V227.
Have a nice day~
Fred17220
Hello there,
You are welcome. We are happy to help you.
If you have any questions , please feel free to contact us.
Have a nice day!
Faris Khan
Hello there,
Please repeatedly press delete key as soon as you turn on the PC, go to BIOS. Please send us a picture of the Main page, we will check if you need to update the BIOS.
You can try to clear CMOS : Please turn off the PC , unplug the power supply and HDMI cable , and press the CMOS pinhole for about 10 seconds. Ten minutes later, plug the power supply and HDMI cable, turn on the PC again.
Here is the tutorial :https://mega.nz/file/XypwTISY#DVT0BsjOgiPkZ-drQaj88JH9Z7f7qpKGP2E3nMHW8ms
May I ask what version of Linux is installed on your machine?
Have a nice day~
Chris716
Hello there,
Your machine’s BIOS version is the lastest, you don’t need to update it.
If you have any questions during the use of the machine, please feel free to contact us.
Have a nice day!
Poinciana1
Hello there,
Could you please send us a picture of SN code(two lines) at the bottom of machine ?
Here is the driver file for SER8 8745: https://url.bee-link.cn/XqOf
Here is the tutorial: https://buildin.ai/lizong/share/50c2dee7-dcde-4707-97d8-dc7eac84a4eb
I have sent you the new BIOS file, please check your PM.
Have a nice day~
RandomSlayer210
Hello there,
You can try to clear CMOS : Please turn off the PC , unplug the power supply and HDMI cable , and press the CMOS pinhole for about 10 seconds. Ten minutes later, plug the power supply and HDMI cable, turn on the PC again.
Please wait about one or two minute, if you can go to the system.
Please repeatedly press delete key as soon as your restart the PC, go to BIOS. Go to Boot option, enable fast boot, press F4 to save.
Here is the tutorial :https://mega.nz/file/XypwTISY#DVT0BsjOgiPkZ-drQaj88JH9Z7f7qpKGP2E3nMHW8ms
Could you please provide a picture of the motherboard of your machine? With that information, we can confirm the BIOS details.
Have a nice day~
Chefkoch
Hello there,
Thank you for your suggestion. We will convey it to the relevant staff.
Have a nice day~
RobertAu
Hello there,
I have sent you the new BIOS file, please check your PM.
The SERH516 version is suitable for your machine.
Have a nice day~
Cubinets
Hello there,
I have sent you the new BIOS file, please check your PM.
Have a nice day~
rpy123
Hello there,
We sincerely apologize for the inconvenience caused to you by the machine failure of SER10.
At present, our R&D team is trying to find a corresponding solution.
We will contact you as soon as the R&D team provides the corresponding method.
Have a nice day~
Chris716
Hello there,
Your machine’s BIOS version should be the lastest, you don’t need to update it.
Have a nice day~
rcabor
Hello there,
Please repeatedly press delete key as soon as you turn on the PC, go to BIOS. Please send us a picture of the Main page, we will check if you need to update the BIOS.
Please uninstall the Ethernet driver in the device manager and install the new one.
Here is the driver file: https://url.bee-link.cn/SzSO
Here is the tutorial: https://buildin.ai/lizong/share/50c2dee7-dcde-4707-97d8-dc7eac84a4eb
Have a nice day~