Mini S12 Pro / N100 no longer recognizes NVMe drive

BBrian Gerstel · 26 Mar

I downloaded the most recent firmware version for the Mini S12 Pro (ADLN106), and now my PC (S/N: BN1003LG51154) no longer recognizes the NVMe drive that it came with; it always boots into the EFI shell. Is there some way for me to reset the firmware or something, or is this PC effectively bricked?

support1 · 27 Mar

Brian Gerstel Hi there,

What is your original BIOS version ?
Please send us a picture of the SN on the bottom of the PC.

BBrian Gerstel · 31 Mar

Attaching S/N image.

I don’t remember the original BIOS version, but I believe it was dated 5/2023 Image description

support1 · 2 Apr

Brian Gerstel Hello there,

Please reinstall the system.
Here is the image https://url.bee-link.cn/lBGU
Here is the picture tutorial https://mega.nz/file/KjZHyIqB#0EEVnG_1fWYCq_qL7GUYFGuD7nKqlV8FZWu78SVGXS4
Here is the Video tutorial https://mega.nz/file/rjw3DLjB#oCO056vM5R3bB2f1n9Kqj9aTF7eHDqGsmVghNekhsP4

BBrian Gerstel · 2 Apr

I don’t think I made myself clear the first time. The NVMe drive doesn’t appear in the BIOS. I can’t access it at all.

support1 · 15 Apr

Brian Gerstel Hi there, in that case, the SSD might have failed. Please contact our support for an SSD replacement at support-pc@bee-link.com