Mini S12 Pro / N100 no longer recognizes NVMe drive

Brian Gerstel

I downloaded the most recent firmware version for the Mini S12 Pro (ADLN106), and now my PC (S/N: BN1003LG51154) no longer recognizes the NVMe drive that it came with; it always boots into the EFI shell. Is there some way for me to reset the firmware or something, or is this PC effectively bricked?

support1

Brian Gerstel Hi there,

What is your original BIOS version ?
Please send us a picture of the SN on the bottom of the PC.

Brian Gerstel

Attaching S/N image.

I don’t remember the original BIOS version, but I believe it was dated 5/2023 Image description

support1

Brian Gerstel Hello there,

Please reinstall the system.
Here is the image https://url.bee-link.cn/lBGU
Here is the picture tutorial https://mega.nz/file/KjZHyIqB#0EEVnG_1fWYCq_qL7GUYFGuD7nKqlV8FZWu78SVGXS4
Here is the Video tutorial https://mega.nz/file/rjw3DLjB#oCO056vM5R3bB2f1n9Kqj9aTF7eHDqGsmVghNekhsP4

Brian Gerstel

I don’t think I made myself clear the first time. The NVMe drive doesn’t appear in the BIOS. I can’t access it at all.

support1

Brian Gerstel Hi there, in that case, the SSD might have failed. Please contact our support for an SSD replacement at support-pc@bee-link.com