I have the SEi14 and started receiving an code 54 error for the Intel Wireless Bluetooth.

Product:MINI PC
9Y.3610834G10
SN:Y125H4IG30093
SEi14-L-321TBVK0W64PRO-DP/XA
BIOS: SEi14T118
Intel Bluetooth Driver version: 23.120.0.4

I’ve tried uninstalled and reinstalling the Intel Bluetooth Driver.

Please advise on how to correct this issue.

    snapfel Hi there,

    Here are the possible solutions :

    ① Please clear the CMOS. Please turn off the PC , unplug the power supply, and press the CMOS button (or poke the hole of CMOS with a pin) for about 10 seconds . Next, restart the PC after ten minutes. Here is the tutorial [ https://mega.nz/file/2nIRGaYI#M2aIM2bkOJshrhE8sK8MNiKopfyHlqyjnn86TypZp2w]

    ② Please go to the device manager to check if there is bluetooth driver, if no, please update the driver. Here is the driver source :https://url.bee-link.cn/BwPw

    ③Please right click the windows–computer management–double click Services–bluetooth–start the service.

    ④Please right click the windows —setting -troubleshooting —other troubleshooters— bluetooth—run , let the PC diagnose the problem and solve it automatically.

    ⑤Please go to the windows terminal (admin) > type in : sfc /scannow > then wait until finished.

    ⑥Please try this software https://mega.nz/file/X7hGVZwb#1tA5wEJhxH8BDtKxeB5qS2ZiIEUByAVZoOnzhSf4-Pg or https://url.bee-link.cn/meE5

    6 days later

    I followed the steps outlined and I’m still getting the Code 54 Error. When I ran the Window troubleshooting I received the following error message “There was a problem trying to fix the unresolved error for your Bluetooth radio. (Error: 0×1)”. Regarding step 6 with the troubleshooting utility, this appears to be for Ethernet and WiFi and I couldn’t fine anything on this utility for Bluetooth.

    Please advise on next steps.

      snapfel Hi there, please go to device manager , and uninstall the Bluetooth driver and then restart the PC.

        4 days later

        snapfel You are welcome. Have a nice day.