Hi! I recently bought the Beelink SER9 with the AMD Ryzen AI 9 HX 370, but I’m experiencing poor Wi-Fi performance. The mini PC is only about 6 meters from my router, yet it’s getting just 41 Mbps, while my laptop, which is much farther away, gets around 400 Mbps. I’ve already tried everything—updated the drivers, BIOS, reset network settings, uninstall network adapters—but the issue persists. The signal strength shows full bars, so I’m wondering if this could be a factory defect, or is it normal for this model to have such limited Wi-Fi range despite being a newer, high-performance device?

Anyone experiencing the same?

Intel® Wi-fi 6 AX200 1600MHz
Version: 23.60.1.2
Driver Date: 5/1/2024

    mslint
    Hi there
    Here are some potential solutions:

    1. Please uninstall the wifi driver and then resatart the PC to see if it works.
    2. Please right click the windows —setting -troubleshooting —other toubleshooters— internet—run , let the PC diagnose the problem and solve it automatically.
      3.Please update the driver.  Here is the driver source :https://dr.bee-link.cn/?dir= , click the item model , then you can find the related driver.
    3. Go to device manager , click the property of the Intel WiFi driver —advanced–choose property 802 ax, value also choose 802 ax.

    5.CLR CMOS
    First, please unplug the power supply and HDMI cable.  
    Secondly, Please hit the “CLR CMOS” button for about 10 seconds.
    Ten minutes later, plug the power supply and HDMI cable, turn on the PC again,  
    once turn on the PC,  you will need more than one minute to wait for the PC to enter the system. 
    See if it works.  Please try few more times.

    6.Please right click the windows–computer management–double click Services–①Wlan  auto config–start the service, ②WWAN Auto config —start the service.

    7.Go to the windows terminal (admin) >  type in : sfc /scannow > then wait until finished.   

    8.Here` s a software for you to fix the WIFI issue, see if it works.
    Please try this software https://mega.nz/file/X7hGVZwb#1tA5wEJhxH8BDtKxeB5qS2ZiIEUByAVZoOnzhSf4-Pg

    9.Disable Fast Startup
    In Control Panel, click the Power Options. Select the Choose what the power buttons do. Uncheck the “Turn on fast startup.”, click save changes.

      11 days later

      Hi there,
      I don’t know if I’m OT here, but I would like to know if to improve the performance of wi-fi and bluetooth it is possible to replace the wireless bluetooth card AX200NGW, Wi-Fi 6 AX200 and BT5.2, with the wireless bluetooth card AX210NGW, Wi-Fi 6E AX210 and BT5.3.
      Thank you.

        SaragoPalissandro
        Hi there,
        I am sorry , it might not be possible to replace it with the wireless bluetooth card AX210NGW, Wi-Fi 6E AX210 and BT5.3.
        but you can use an external wifi card .
        or
        we can send you a same wifi card within warranty if nothing works

          Now that I have updated both the bluetooth and wifi with the latest drivers from Intel (BT-23.130.0-64UWD-Win10-Win11.exe and WiFi-23.130.1-Driver64-Win10-Win11.exe) it seems to work fine, I had several problems with the bluetooth driver not being recognized with the Logitech mouse which caused malfunctions and everything to move jerkily.
          So I was wondering if updating the card could be a further improvement.

            SaragoPalissandro

            Hello there,

            1、It’s possible that there are compatibility issues with the mouse brands of Logitech and Beelink. I suggest you try using a mouse of another brand to see if similar problems occur.

            1. As for whether changing the network card can solve the problem, we have not tried this, you can try it.

            Have a nice day!