- #1
Hi Beelink Team
I have GTR5 Pro that i bought few years back and it was working exceptionally well all these years however Yesterday i was restarting it and it after restart there was no output on the monitor, here are the steps that i tried to troubleshoot
1- i connected the monitor to another computer i can receive video feed
2- I noticed that when i press the power button the CPU fans are working however there is no power coming to any attached USB device like keyboard or mouse.
3- I tried to reset CMOS, pressed for 5-10 seconds, waited for few minutes then connected the power and pressed the power button, still the same issue.
4- I opened the box and removed all unnecessary devices, hard disks, NVME, any USB device, tried to turn on but still the same issue.
5- I removed the RAM, i thought if there is a problem with the video feed, the PC should complain about the RAM not present, however it is the same, it powers on, CPU fans are working but there is no beep that says RAM is not installed.
6- I replaced the RAM but still the same issue.
7- I dismantled the whole thing and removed the motherboard out of the box and i disconnected the CMOS battery from the board and tried with the battery disconnected and connected after that but in both cases still the same.
8- The CPU gets warm and the fans are working to cool it but other than that there is nothing, no video signal and no power to any USB connected devices.
9- I tried to connect it to my TV, the TV can detect there is a device connected to the HDMI cable but reports no signal.
How to troubleshoot this further? Is there a way to try to flash the BIOS in this situation? is there a flashback button somewhere on the motherboard?
Is the Board dead or faulty now? as i said i can power it on and power it off and the CPU gets warm and the CPU fans work when the CPU gets warm and increase their speed when it gets warmer but other than that no signal coming out of the board and no power to the USB keyboard or mouse.
