support10 Ralph Hello Ralph, Please repeatedly press delete key as soon as you turn on the PC, go to BIOS. Please send us a picture of the Main page, we will check if you need to update the BIOS. Here is the driver file: https://url.bee-link.cn/8MYI The tutorial: https://buildin.ai/lizong/share/50c2dee7-dcde-4707-97d8-dc7eac84a4eb Have a nice day!
Ralph When I follow your driver link, it takes me to https://dr.bee-link.cn/ which has 15 sub folders I can go down to https://dr.bee-link.cn/?dir=uploads%2FSER%2FSER9--AI-9-HX-370 Which has 2 folders, BIOS & Driver. Is that right? But which individual files?