I contacted Beelink support at support-pc@bee-link.com and sent a screenshot of my device. In response, I was told that my device was not manufactured by Beelink and was asked to contact support@lingk.com.cn instead. How is this possible? I purchased a Beelink GTi12 device on a Chinese e-shop, new and original, and now you’re telling me it’s not a Beelink product? If so, how can this manufacturer use your logo both on the device itself and in the BIOS? If it is your device, but manufactured for another market, in this case, the Chinese one, you still cannot deny me warranty support.
Thank you.

    jooli Hi there, could you please send us a picture of the SN on the bottom of the PC ?

      jooli Hi,please send us a picture of the whole bottom on the machine.
      We guarantee warranty service, but the specific details of the machine are different, we need to confirm whether to transfer to our relevant colleagues to deal with your problems.

        There is a limit on the size of images on this forum, so I uploaded it to an external hosting. Thank you

        jooli

        jooli Hi there, from the SN, we can learn that the logo brand is 零刻， not Beelink.

        We have different after-sale team, that is why we suggested you contact 零刻 after sale service at support@lingk.com.cn.
        Could you please explain your problem in details so that we decide if you need to contact them ?

            Yes, the problem is quite well known. When I connect my mini pc to the ex docking station, the wifi starts working very slowly. The protective sticker on the PCI connector of the docking station is present. Thanks

              jooli Could you please send us a picture of contacts of the docking station

                There is a limit on the size of images on this forum, so I uploaded it to an external hosting. Thanks

                  Ok, thanks. I’m just not sure that this will help, because as I wrote above, and as you can see in the photo I sent, there is already a protective sticker on the pci-e, but I can try

                    jooli Hi,we’ll send you next week.After you receive it,you could try and we’ll wait for your feedback.