I have just re-installed Win 11 Pro on my SER5 using flash drive which worked fine, but I cannot activate windows. It will not work using the built in troubleshoot mode in activation settings, and also would not register using the BackupProductKeyDefault value. Can I receive a product key from you, if you send a private message I can give you my serial number.
Thanks

hello, yes, pls send us the sn code, two lines of it, thanks

    Slightly different issue for me. I powered up my SEi12 today and my Windows 11 reported problems with activation. Any way to fix this?

    Could you pls send us the sn code on the bottom of the machine and the error? then we could check it firstly, Have a nice day!

      support7
      Here are the numbers SN: D55003GF10224 SER5-E-16500EJ0W64PRO-D13

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          chrisv hello, pls try to troubleshoot it again in 36 hours, if not working still, pls contact us , will send you a key

              Looper Could you pls send us a the page like below, then we could check the error code firstly, thanks, and you could try to troubleshoot it firstly. thanks a lot

                  support7 Image description
                  Here’s the troubleshooting popup. Thanks.

                    Hello there,

                    I have sent the key in your PM, please check it.

                    Have a nice day!

                    support7 hello, its been 3 days and same result, not sure why time would change anything. Please provide the correct product key.
                    Thanks

                      Hello there,

                      I have sent the key in your PM, please check it.

                      Have a nice day!