laktasoy My Sei14 Pro does not response to any usb devices, neither on it boot sequence nor on windows log in screen (also no mouse cursor moving). However charging through the usb port is available. Any advices?
support1 laktasoy Hi there, Please send us a picture of the SN on the bottom of the PC. Did you use wired keyboard or wireless one ?
support1 laktasoy Please turn off the PC , unplug the power supply and other USB devices, then put the pin in the CMOS pinhole and press it for about 10 seconds , restart the PC after ten minutes. Here is the tutorial https://url.bee-link.cn/5FdW
