Beelink CS-Ian Chan Titans2020 Hi there Please send us a picture of SN on the bottom to confirm. Thanks for your patience and your understanding. ser23 Hi there Please send us a picture of SN on the bottom to confirm. Thanks for your patience and your understanding.
Beelink CS-Bettie azazi Please provide a screenshot of the main BIOS page of your machine we will provide you with the correct link and tutorial. Your machine model is Ser7 7840, right?
azazi The BIOS was installed and at the time of installation the power was turned off. After that, the black screen appeared and the PC did not turn on. Do you have a solution to the problem
Beelink CS-Bettie azazi Did you update the BIOS yourself? It is expected that your machine is bricked and needs to be sent back to China for repair. Please contact our after-sales email（support-pc@bee-link.com） and provide a picture of your machine with SN code at the bottom of the machine as well as your machine purchase record when contacting us again, explaining the problem of your machine.
Costeld Hello, do I need to update BIOS of my SER7? BIOS Info: SER7P5C8V05 AMD Ryzen 7 7840HS w/780 graphics 6.7.0.0.5 SN: Y78404IG40001 Thank you!
Beelink CS-Bettie Costeld The latest BIOS version file has been sent to you via private message. Please check your PM.
Beelink CS-Bettie lakemalcom Please provide a screenshot of your machine’s BIOS main page so we can provide you with the correct link and tutorial.
Beelink CS-Bettie lakemalcom The latest BIOS update file has been sent to you via private message. Rones Your machine’s BIOS version is already up to date and does not require updating. AB31 Thank you for your feedback. I have informed our manager. We will take further steps to resolve this issue.
AB31 I had the V07 installed since the end of 2024 and had issues since. Very often from cold boot Windows would start with a white screen. Cursor moved but couldn’t do anything. Nothing I tried helped. Also since installing the 07 version a continuous annoying sound came from the SER7. Not the fan but really coming from the electronics. The sound was like a hiss and it changed depending on the activity of the machine. I’ve lived with it for quite a long time, tried to downgrade before but didn’t dare to do a forced ‘recovery’ downgrade (the standard V38 update package did not allow me to downgrade) but today I decided to try again and was succesful. Right after the downgrade the noise from the SER7 is gone and so far I’ve not seen any white screen issue so hope that’s solved as well.
LanderX Hi, two questions… first, does the SER7 supports the new 64GB sodimm modules, for 128GB RAM? Second, could you please provide me a link to the most updated bios? Here is the label at the bottom of my unit: Thank you in advance, and kind regards! HL
Beelink CS-June LanderX Hello there, The memory of SER7 7840 can be expanded up to a maximum of 64G. I have sent you the BIOS file of the latest version of SER7. Please check your private message. Have a nice day~
