soupdragon We sincerely apologize for the frustration and disappointment you’ve experienced with your Beelink GK Mini—this is far from the reliability and service we want our customers to have.
We understand your reluctance to invest further in repairs, your feedback about the warranty period and product longevity is critical, and we’re using it to push for improvements in both our hardware durability and post-warranty support options.
While we can’t change the past, we want to make this right in any way we can. If you’re open to it, please reach out to our dedicated support team at support-pc@bee-link.com. We’d like to discuss a goodwill solution—whether that’s a discounted repair, or another option that feels fair to you.
Thank you for holding us accountable. We know trust is hard to earn back, but we’re committed to showing you we’re serious about improving.
Sincerely,
Beelink Service