SER8 - 8745, slow and throttling right out of the brand new unbox.

fongnd

Order this machine SER8-8745 after watching great reviews from youtube. But my personal experience with BEELINK is like hell so far!

Bios

Windows Stats, even the bios is set to Performance Mode (65 Watt). In Windows, it seems only Balance Mode is available and stuck to 54W per CPUID. I just had Windows on for a day with normal internet browsing and youtube video. The mouse movement is very sluggish, I can see the screen is not responsive. In Windows, only Balance Mode is available cannot select Performance Mode.

Had a EQR6 for about a month, unit failed with ACPI error, now the above experience. I personally dont have confidence in Beelink anymore :(

Andy

support1

fongnd Hi there,

About SER8 , we will check with our R&D, then get back to you .
About EQR6, please close ACPI in the linux to see if it works.

fongnd

This is the test I ran earlier today on Cinebench, literally nothing install on the system. The only change in bios is to performance mode.
Clearly something is wrong because the reading is off significanly compare to a similar system elsewhere. This is very disappointing as I am looking forward to use one of the most recommended mini system from beelink and I ended up having to troubleshoot on the brand new expensive malfunction device received. I am wasting times (multiple days on this when it is not supposed to happen at all).
Cinebench test. Seems it is being throttle back, the device is not hot at all during testing and fan noise is low.

Food for thought, people buying a new system every 3-5 years. People will not come back if this is the type of experience they have to walkthrough to get a system to function properly even if it does at all :(

I am 100% Windows to get my daily stuff done! Dont have time for multi-boot.

Andy

support1

Hi there,

About SER8 8745,the main reason of throttling might be due to heat dissipation issues, so it is necessary to inspect the cooling system and reassemble it.
How about you send it back for checking ?
Below I will attach the address and precautions for sending the machine.

Full name:Zhang Yifei
Address: 7th floor, Block C, Building 8, Hengda Shishang Huigu, Fulong Road, Henglang Community,Dalang Street, Longhua District
City: ShenZhen
Province / State: GuangDong
Zipcode: 518109
Country: China
Tel: 13393563813
PS:
1.Please declare a value of $15 for your machine. (Otherwise unable to pass customs)
2.Do does not send the power cord back.
3.After sending the package, please send the tracking number to support-pc@bee-link.com.
4.Please fill in the product type as a SET TOP BOX on the delivery receipt
5.Please fill in my phone number on the delivery receipt for the convenience of receiving the goods.
6.Do not use FedEx and DHL Express (may not pass customs)
Best to use your local postal, This is convenient for customs clearance
7.Please be sure to fill in the recipient’s phone number.