mouse gets laggy or freezes when ser8 gets stressed

Kapagamers

Hello, so i just bought a ser8 with 8745hs with 32gb of ram and 1 tb ssd finished downloading all windows updates and so adrenaline and chipset drivers and when i have a lot of tabs but like using 30% of ram and about 40% cpu my mouse gets laggy or freezes i have a wireless mouse tried usb and bluetooth and have the same issues. I also just turn my igpu to 8gb and all power settings to performance without messing with any voltage settings

support6

Kapagamers
Please provide a picture of the bottom of your machine with the SN code.
Do you have problems with wired as well as wireless machines?
Please provide a screenshot of the main BIOS page of your machine and we will check if you need to update your BIOS.

Kapagamers

I have a problem with both wireless and wired Image description

Kapagamers

Image description

support10

Kapagamers

Hello there,

Please update the BIOS firstly.

Here is the BIOS file：https://url.bee-link.cn/ya7l

The tutorial: https://url.bee-link.cn/Hzcm

Have a nice day!

Kapagamers

just did it I will report back if i have the same issues