Need latest Firmware for SER5 PRO-E-321TBEJ0W64PRO-DP/XB

VNCardoso

Need latest Firmware for SER5 PRO-E-321TBEJ0W64PRO-DP/XB in order to solve driver problem with ACP HDA Node in device manager Windows 11 PRO

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support10

Hello there，

Could you please send us a picture of SN code at the bottom of machine and a picture of purchase invoice?
We need two lines of SN to determine the model number of the machine.

Could you please take a picture of the BIOS main screen of your machine for us to see?
Here is the tutorial of how to check the BIOS version: https://mega.nz/#F!yuISGa4I!s1bQQajKwnsEdzjqq4nopQ .
Then we will see if your BIOS need to update.

Here is a solution: Go to device manager, right click the PCI—update driver—choose the driver from the PC—system device —standard device—APCI controller–click OK

Have a nice day!

VNCardoso

There you go. It was bought from Amazon.es
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support4

VNCardoso
HI，
Please also send us a picture of BIOS version .
So we would be able to know whether it is latest BIOS and send you files accordingly.
Here`s how to check your BIOS version:
https://mega.nz/#F!yuISGa4I!s1bQQajKwnsEdzjqq4nopQ

VNCardoso

Here is the photo of BIOS:

support4

Hi , i have sent the latest BIOS via PM.

VNCardoso

Thank you for your fast reply. Just updated the firmware as instructed but I’m still getting the problem with ACP HDA Node in device manager Windows 11 PRO.

Can you advise on how to solve this?

support4

VNCardoso
HI there
Please uninstall driver: In Device Manager, right-click on ACP HDA Node, select “Uninstall device,” and then restart your computer.

Update driver: After restarting, Device Manager will automatically attempt to reinstall the driver. You can also manually right-click on the device, select “Update driver,” and then choose “Search automatically for updated driver software.”