U59 SSD failure and rebuild

Brian

U59 SSD failure and rebuild. My details are below:
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-Will not boot from USB to Win11 64b iso
-refuses to boot to original M.2 SSD
-refuses to find new 2.5 ssd
-refuses new TeamGroup MP44L M.2 SSD NVM

Would appreciate suggestions to recover and guidance on M.2 replacement or Bios Config example.
Thanks,
Brian

support1

Hi there,

Could you please go to BIOS and send us a picture of the Save& EXIT page in the BIOS ?
We will check if the SSD is recognized or not.

Brian

Please find the Bios Details below:
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I also removed the SSD drive, checked all ribbon cables, wifi connections, then reinstalled the original m.2 ssd card. Reboot produced a the windows error below. Accordingly, I have downloaded all U59 Pro drivers onto usb thumb drive but cannot get into recovery mode. Is this Bios related?
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Thanks,
Brian

support1

Could you please go to BIOS and send us a picture of the Save& EXIT page ?

Brian

Bios Save & Exit page per your request.
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Thanks,
Brian

support1

Hi there,

Your SSD can be recognized.
Please try to reinstall the system with our system file.
Here is the file https://mega.nz/file/Py5ghRxK#WGb3bD-SUcDsXU5y-8FqiEPr5jHxJdgD5CMzE2uSU2A
Here is the picture tutorial https://mega.nz/file/KjZHyIqB#0EEVnG_1fWYCq_qL7GUYFGuD7nKqlV8FZWu78SVGXS4
Here is the Video tutorial https://mega.nz/file/rjw3DLjB#oCO056vM5R3bB2f1n9Kqj9aTF7eHDqGsmVghNekhsP4

Brian

Success! Now fully recovered and backed up.
Thank you!

support1

Brian My pleasure

Terredw

I have a similar error, but I think the SSD is not being recognized.
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and I have removed and reinstalled the SSD. It only boots to the bios screen with a brief statement that the boot device was not found.

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picture of SSD.

support1

Terredw Hi there,

When you turn on the PC, what error do you have ?
If you got BSOD, but the SSD cannot be recogized in the BIOS, it might indicates that the SSD has failed.
You need to get a new SSD.

Terredw

I get that NO MEDIA DETECTED, which is the SSD. It started 6 months after purchase. Worked sometimes and now seems to be dead.

Is there a specification for the SSD?

How do I get the copy of Windows reinstalled since there is no backup or software/documentation sent with the device initially?

support1

Hi there, you can buy a SATA III M.2 SSD.
Here is the image https://url.bee-link.cn/K4ie
Here is the picture tutorial https://mega.nz/file/KjZHyIqB#0EEVnG_1fWYCq_qL7GUYFGuD7nKqlV8FZWu78SVGXS4
Here is the Video tutorial https://mega.nz/file/rjw3DLjB#oCO056vM5R3bB2f1n9Kqj9aTF7eHDqGsmVghNekhsP4

Terredw

I installed a new NVMe SSD PCIe M.2 2280 @ 1 TB

I did as instructed above. Now, here is the error I am getting after booting on the USB drive
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