I won’t send you the defective rev 1.0 until the one with rev 2.2
Nirantali, Ian already stated numerous times that company policy does not allow shipping a replacement, before they’ve received the old one from you, for obvious reasons. Look, you can sit here and keep repeating your self that you won’t ship it before you receive your new rev 2.2, until your blue in the face, but it’s not going to happen, because you are the one with the short end of the stick, you are the one with the defective device, and if you don’t want it exchanged, great for them, they save money and time by you being stubborn.
Ian is just following orders, there’s no need to continue your rudeness towards him. If you want the new rev 2.2, just find out when the new version will be in stock, then return the device around that time. Or move on.
