Gti13 Ultra Fingerprint issue

emme

Hi all,
Does anyone have a working fingerprint reader on Gti13 Ultra with Windows 11 Pro 24H2?

Thanks

Beelink CS-Jane

emme Hi there,please send us a picture of SN on the bottom of the PC.
Please check Device Manager to see if the fingerprint reader requires a driver update.

emme

Beelink CS-Jane I see the device, but Windows says there are no compatible devices.

Beelink CS-Jane

emme Hi there, please update the driver to test: https://url.bee-link.cn/dCVv