I am having an issue trying to get my Beelink SER5 Pro to recognize a third monitor through my front USB-C. Can you please advise what is needed here (driver / patch etc)?
I have connected a StarTech USB-C VGA/DVI/HDMI display adapter (CDPVGDVHDBP) to the front USB-C port so that I may connect a third monitor via HDMI. The adapter is detected as a USB-C Dongle, but nothing much beyond that. The Windows Display configuration screen only shows and detects the first two monitors.
I have verified that the adapter and monitor works fine together using my Lenovo laptop.
My Bios version is SER5H508, dated 12/12/2023 14:34:10
The Control Panel’s Device Manager shows these event details for the USB-C Dongle:
Device USB\VID_2109&PID_0100\0000000000000001 was deleted.
Class Guid: {88bae032-5a81-49f0-bc3d-a4ff138216d6}
Device settings for USB\VID_2109&PID_0100\0000000000000001 were not migrated from previous OS installation due to partial or ambiguous device match.
Last Device Instance Id: USB\VID_1EAB&PID_3222\HJBEA526
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Location Path: PCIROOT(0)#PCI(0801)#PCI(0004)#USBROOT(0)#USB(1)
Migration Rank: 0xF000FFFFFFFF0023
Present: false
Status: 0xC0000719
Device USB\VID_2109&PID_0100\0000000000000001 was configured.
Driver Name: winusb.inf
Class Guid: {88bae032-5a81-49f0-bc3d-a4ff138216d6}
Driver Date: 06/21/2006
Driver Version: 10.0.22621.2506
Driver Provider: Microsoft
Driver Section: BILLBOARD.NT
Driver Rank: 0xFF2000
Matching Device Id: USB\Class_11&SubClass_00&Prot_00
Outranked Drivers:
Device Updated: false
Parent Device: USB\ROOT_HUB30\5&11f72ec&0&0
Device USB\VID_2109&PID_0100\0000000000000001 was started.
Driver Name: winusb.inf
Class Guid: {88bae032-5a81-49f0-bc3d-a4ff138216d6}
Service: WINUSB
Lower Filters:
Upper Filters:
