SER5 PRO-E 16500

SanMarcos

Had no problems for about 6 months. The last couple of weeks, about once a day, while working or surfing all of a sudden my monitor goes black like it turned off but then in a few seconds noise appears on the screen then it flashes back to whatever I had been doing. Works fine until the next time I turn it on again and it happens again randomly. I say all of this to say that this time the screen went black and never came back. I finally had to press the power button till it powered down. I did the usual - checked my “DP” display connection, unconnected everything bu mouse,keyboard,monitor but to no avail. When I press my power button the power light comes on but no matter how long I wait nothing but a dark screen.
Any help, ideas or hunches would be appreciated.

Beelink CS-June

SanMarcos

Hello there,

Sorry for your waiting.

Could you please send us a picture of SN code at the bottom of machine ?

You can try to clear CMOS :Please turn off the PC , unplug the power supply and HDMI cable , and press the CMOS pinhole ) for about 10 seconds. Ten minutes later, plug the power supply and HDMI cable, turn on the PC again.

Please wait about one or two minute, if you can go to the system.
Please repeatedly press delete key as soon as your restart the PC, go to BIOS. Go to Boot option, enable fast boot, press F4 to save.
Here is the tutorial ：https://mega.nz/file/XypwTISY#DVT0BsjOgiPkZ-drQaj88JH9Z7f7qpKGP2E3nMHW8ms

Have a nice day!