I am writing to request assistance with a persistent issue I am facing with my Beelink U59 mini PC. The device repeatedly shuts off unexpectedly every 5 to 10 minutes during normal use, which severely impacts its usability. I have performed several basic troubleshooting steps including disconnecting all non-essential peripherals, monitoring the CPU and system temperatures to rule out overheating, and ensuring proper ventilation and cooling. Despite these efforts, the mini PC continues to power off without warning.
Additionally, I have checked the power adapter and cables to ensure they meet the required specifications, but the problem remains unresolved. I have not yet attempted to update or reset the BIOS but would appreciate any guidance or instructions on whether this might help address the issue. I am concerned there might be a hardware fault or firmware problem causing these frequent shutdowns.
Could you please provide recommendations on how to proceed, including any diagnostics, firmware updates, or hardware checks that I should perform? If this is a known issue with the U59 model, any advice on warranty or repair options would also be appreciated.
Thank you very much for your time and support. I look forward to your guidance in resolving this issue.
