Mini PC isn’t turning on

tuttiejj

Hello! I’m hoping someone could help me. Last year for Christmas I purchased a BeeLink Mini PC Ser3. It worked perfectly until tonight when I was updating my Sims 4 game and it completely went out with no warning. There are no signs of life. I reset the CMOS twice, have tried different outlets to put the adapter in, but nothing’s working. Thanks for the help in advance.

Beelink CS-Bettie

tuttiejj
Please send us a picture of SN on the bottom of the PC.
Here are some potential solutions:

①Please change another HDMI cable or power supply.

② Please take out the RAM ,please clean the contacts of the RAM with a rubber. Here is the tutorial https://mega.nz/file/XqZX0TIR#_DtO2oa4aRP4bWtvxgKLj4QGhBpQ959cg5U3Yw4u1Cc
Next,please take out one RAM and leave the other one in it to test if the RAM is defective or not. When testing, please turn on the PC, and wait about one minute, if you can go to the system, Please repeatedly press delete key as soon as your restart the PC, go to BIOS. Go to Boot option, enable fast boot, press F4 to save. （If the PC comes with onboard RAM, you can ignore this solution ）

③ Please check if the fan spins?

④ Please tell us if the Keyboard light is on ?(Very important). If the keyboard light is on, it should go to the system, we need to troubleshoot HDMI or the monitor.