jhuylebroeck
1.Please send us a picture of SN on the bottom of the PC so we can provide you with the corresponding system files.
Alternatively, you can download the system from Microsoft. Please back up your data first; reinstalling the system will cause you to lose your data on your PC. Here is the tutorial: https://url.bee-link.cn/74zu
2.Please press the delete key as soon as you turn on the PC so that you can access the BIOS. Please send us a picture of the Main page. We will check if you need to update the BIOS.