Good morning, I have a problem. Here’s a screenshot from my Device Manager SER 9 H370 - some safety devices are installed incorrectly (I translated by RED). I don’t know how to fix this. If anyone knows, please let me know (the standard automatic search for driver updates doesn’t help). ![ https://ibb.co/Q7rp0vw4 ](https://) If anyone’s interested in the full story, here’s what happened. I got a brand new SER 9 H370, opened the pre-installed Windows easily, and set up the 24H2 version. But on the very first day, I noticed that one security update downloaded incorrectly as a result I was not able to upgrade to Win 11 25H2. I deleted this Safety Update, re-downloaded it, and then the error returned. I tried this several times, then I downloaded this safety update separately, installed it, and then my SER 9 H370 froze for 3-4 hours. I had to install a clean Windows 25H2 installation. I also encountered a problem with the Bluetooth driver - I downloaded and installed the Intel AX200 Bluetooth Driver. But I don’t know what to do with these security devices. Search of Drivers and installation of found drivers from Beelink site / forum (found 2 files) did not hlep. Please help and tell me if anyone knows what to do. Thanks in advance

Yuriy Hello there, Could you please send us a picture of SN code(two lines) at the bottom of machine ? Could you please tell me if the Windows files you used for reinstalling the system were downloaded from Microsoft? Have a nice day~

I have installed Windows 11 Pro 25H2 - downloaded directly from Microsoft web and installed on USB with Rufus, I came to Beelink Web site https://dr.bee-link.cn/?dir=uploads%2FSER%2FSER9--AI-9-HX-370-365%2FDriver and dowloaded 2 files (my serial starts from B) installed it all. Up to now I have this problem which I showed in my initial post

Did the same yesterday. Install AMD Adrenalin. Update chipset driver and you are good! PS: I haven’t installed a single driver from Beelink. all drivers vom MS, AMD or Intel (network card). No need for any particular driver. I have no unknown devices in the device manager. Regards, Frosch1482

Frosch1482 Thanks for Your comment, but I still have a problem. I downloaded Win11 from MS. Now came to AMD and downloaded Adrenalin and Chipset (Windows® 10/11 Drivers, Auto-Detect and Install Driver Updates for AMD Radeon™ Series Graphics and Ryzen™ Chipsets - one file downloaded AMD Softwware Adrenalin and installed from this file Radeon 890 and Adrenalin 25.12.1. Before donloaded from Intel side Network Card (newer version Than on Beelink) now my Bluetooth works well.

what is your problem now? once you downloaded adrenalin, check for updates. Chipset driver is not updated automatically. you can download and install it and after that everything should be fine.

Frosch1482 Still the same as before - downloading from AMD did not help

Beelink CS-June I need the BIOS for the SER5 Pro 5800H, with the serial number: D58003EG20008. The current BIOS version is 5800H501, which is used to solve the problem that the USB still supplies power after shutdown.

have you done this? as you can see, here it is all good. I have done no more then described.

Frosch1482 Yes I did all as You showed. Nothing helped

SER9 H370 - problems with drivers after clean Win 11 install

Beelink CS-June

jglaser

Hello there,

Thanks for your reply~

We have sent you the BIOS file, please check your PM.

Have a nice day~

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